The WhatsApp inbox for sales teams
From “Hi, how much?” to “Just paid, thanks.”
Sahut brings your whole sales team's WhatsApp into one inbox. Every chat is read for intent, handed to the right person, then tracked on the pipeline until the customer has the goods.
Median first reply 2 min 40 s · 2,400 teams in 61 cities
Move your cursor to turn the tower of chatsScroll to turn the tower of chats
Used by 2,400 sales teams in 61 cities, from grocery wholesalers to skin clinics
08:02Message in
Be the customer for a minute. Send one chat and watch what happens.
Write the way your customers write. Sahut reads what they want, picks the right salesperson and drafts the reply. It all happens on this page; nothing is sent anywhere.
Today
The message you send appears here.
Or try one of these
08:02 to 15:10One conversation
One chat, from hello to the parcel at the door.
Follow Bu Ratna from Toko Berkah. Every note in the margin is a Sahut feature doing its job without being asked.
Is the 2 L cooking oil, case of 6, in stock? What's the wholesale price?
Labelled Price · moved to Quoted
Assigned to Dewi Anggraini · Greater Jakarta sales
Yes, we have it. Rp172,000 a case, 10 cases minimum. Take 25 and it's Rp168,000. Shall I make the order?
25 cases then, delivered to the shop as usual.
Order INV/2410/0412 · Rp4,200,000 · payment link sent
Paid by QRIS · moved to Paid
Your order is on its way. JNE tracking 0124 8812 3301, arriving tomorrow.
Weekly offer sent to 1,240 contacts who opted in
17:00Closing the books
Numbers from 2,400 teams who answer through Sahut every day
2.7 min
median time to first reply
from 3 h 12 min when chats lived on personal phones
41%
of chats end in an order
from 22%, median of 380 distributors, July to September 2026
0
customers lost when a salesperson leaves
chat history belongs to the company, not the phone
17:05Team report
Who answered fastest this week?
The daily report lands in the sales lead's WhatsApp at 17:00. No laptop needed to see who could use a hand.
Sample from the Kencana Distribusi workspace, 5 to 10 October 2026.
19:30After hours
From sales leads who used to juggle fourteen phones
Every salesperson used to have their own phone. When someone left, their customers left with them. Now every chat is in one place and stays with the company.
Leads from our ads reach 18 agents in turn within seconds. Nobody fights over them any more, and the slow ones show up in the report.
Parents pay the enrolment fee through a link in the chat. Our admins stopped matching transfer receipts one by one.
An official number, data in Jakarta, broadcasts without spam
Official WhatsApp Business Platform
Connected through Meta's official API, so your number is never banned for using an unofficial app.
Broadcasts only with consent
Offers go only to contacts who opted in. Stop requests are handled automatically.
Data in Jakarta
Chat history is stored encrypted in a Jakarta data centre, in line with Indonesia's data protection law.
Access by role
Salespeople see their own chats, leads see their team. Every action is logged.
Tomorrow, 08:00First chat
Your customers are typing. Make sure someone answers.
Connect your WhatsApp business number in 15 minutes. Invite the team, set the routes, and tomorrow's first chat goes straight to the right person.